Think suggestion engines that help us choose what to buy or online customer support portals that cope with problems and after-sales help. These will still play a key position in 2023, however the recreation has developed, with this year’s keywords being immersion and interactivity. The world is increasingly waking up to the reality that the climate disaster will pose a a lot bigger challenge than anything we now have skilled in latest many years and will dwarf the challenges confronted by the Covid pandemic. Businesses have faced huge challenges and have undergone an incredible quantity of change over the past …